MRF Municipal Solution

MRF Public Submission Portal

One online portal for residents and developers to submit and track applications, licences and permits.
MRF Public Submission Portal home page with planning application forms, each with an Apply button, and options to view existing applications

A branded online portal where residents and developers submit applications, licences, permits and more, then track progress, upload documents, pay fees and talk to staff, while every submission lands directly in your staff workflow.

The MRF Public Submission Portal is the place for residents and developers to submit new applications and manage existing ones. They can start a new application, or sign in to track progress, upload documents, receive updates and make secure payments. The portal keeps applicants connected and informed throughout their application journey.

Behind the scenes, every submission flows straight into the MRF Planning Portal, so staff review, correspond and decide in one place.

Above: The public portal, where applicants choose a form and apply online.

Two views, one system

1For residents & developers

Public view

A welcoming, branded front door for every application. Applicants start a new application, or sign in to manage the ones they already have, through the whole lifecycle of their submission.

  • Choose from your application forms, such as official plan amendments, minor variances and site plan control
  • Upload documents and receive updates
  • Track status and milestones for every submission
  • Pay fees securely online
2For municipal staff

Staff view

Submissions arrive directly in the MRF Planning Portal, ready for review. No re-keying from paper or email.

  • Every application with its number, type, created date and status
  • Search by application number and date, and export lists
  • Request more information from the applicant through the portal
  • Continue into jobs, inspections, notices and decisions

What you can do with MRF Public Submission Portal

01

Every submission, one portal

Applications, licences, permits and more in a single online portal for residents and developers.

02

Status and milestones

Applicants track the status of each submission and see its key milestones, without phoning the office.

03

Correspondence in one place

Applicants and municipal staff exchange messages directly through the portal, with the whole conversation kept on file.

04

Online fee payments

Payment processing integration collects application and permit fees securely online.

05

Email integration

Integrates with your municipal email for external correspondence and updates.

06

Your brand, your domain

Configure municipal branding such as logos, fonts and colours, and run the portal on your own web domain.

A closer look

Talk to us

See it working with your own data.

Book a demo and we’ll walk you through the products that fit your departments, configured for organizations like yours.