MRF Municipal Solution

AI Voice Agent

A specialized AI voice agent that answers the phone for your municipality, around the clock.
Product screenshots coming soon

A specialized AI voice agent for municipalities and enforcement agencies. It answers calls, takes bylaw complaints, handles safety timer check-ins and records road event reports, so staff can focus on the work that needs them.

The MRF AI Voice Agent is a specialized voice assistant for municipalities and enforcement agencies. It can help with:

  • Auto answering: answering and routing incoming calls.
  • Bylaw complaint line: taking bylaw complaints from residents.
  • Safety timer: voice check-ins for lone workers and officers.
  • Road event report: recording reports of road events and hazards.

Contact us to learn how the AI Voice Agent can support your team.

What you can do with AI Voice Agent

01

Auto answering

Answers incoming calls, responds to common questions and routes callers to the right department.

02

Bylaw complaint line

Takes bylaw complaints by phone, capturing the details and location so officers can follow up.

03

Safety timer

Lets field staff start, extend or check in on safety timers by voice, connected to MRF Safety.

04

Road event report

Records reports of road events and hazards from callers, ready for review and action.

Talk to us

See it working with your own data.

Book a demo and we’ll walk you through the products that fit your departments, configured for organizations like yours.